Real-Time Customer Chat on Every Showroom Site
Pocket today announced a branded chat widget for showroom websites, powered by the new Customer Inbox — allowing website visitors to start real-time conversations with rental operators directly from their hosted showroom site.
The chat widget appears as a floating button on every page of the operator’s showroom website, giving potential customers an instant way to ask questions, inquire about availability, and start the booking conversation.
Powered by the Customer Inbox
The showroom chat widget is built on top of Pocket’s unified Customer Inbox, meaning every conversation started on a showroom website flows directly into the same inbox that handles mobile app messages, web platform conversations, and internal notes.
Operators don’t need to monitor a separate tool or dashboard — every message appears in one place with full customer context.
- Branded appearance — the widget matches each showroom’s color theme and branding
- Visitor-to-contact conversion — when a visitor sends their first message, a contact record is automatically created in the operator’s CRM
- Mobile-responsive — the chat widget works seamlessly on desktop and mobile devices
- Real-time delivery — messages appear instantly on both sides with typing indicators
Why It Matters
Showroom websites are often the first touchpoint between a rental operator and a potential customer. Adding real-time chat directly on the showroom removes friction from the inquiry process and helps operators convert more visitors into bookings.
Because the widget is powered by the Customer Inbox, operators get the benefit of a unified communication system without the cost or complexity of a separate live chat vendor.
Available Now
The showroom chat widget is automatically available on all Pocket-hosted showroom websites.
Learn more at pocketos.ai